Manual/UI Way
Go to Device Manager, locate the faulty entry (mine is a Bluetooth-WIFI card) and right-click & select "Uninstall driver". Then "Scan for hardware changes" (Menu: Action).
Semi-manual/command-prompt way
- Download & install Windows Drivers Kit (WDK) [direct link]. Ignore "warning" as you just need to use the DevCon.exe tool.
- Locate devcon.exe. Usually in this path (by default): C:\Program Files (x86)\Windows Kits\10\Tools\x64
- Optional: Add the path into environment variable PATH.
- Run "Command Prompt" as an administrative user.
- Locate the "troublesome" hardware:
- At the prompt: devcon hwids * > c:\Windows\Temp\hwids.txt
- This will dump the hardware list to the hwids.txt file. Open with Notepad(++).
- Locate the hardware entry. E.g.
- USB\VID_13D3&PID_3501\5&343F8C61&0&1
- Name: Qualcomm Atheros Bluetooth 4.1
- Hardware IDs:
- USB\VID_13D3&PID_3501&REV_0001
- USB\VID_13D3&PID_3501
- Compatible IDs:
- USB\Class_E0&SubClass_01&Prot_01
- USB\Class_E0&SubClass_01
- USB\Class_E0
- Pick a string that's unique to the hardware entry. E.g. "VID_13D3"
- Run this command to make sure the results only return the hardware entry: devcon hwids *VID_13D3*
- Example output:
- C:\WINDOWS\system32>devcon hwids *VID_13D3*
- USB\VID_13D3&PID_3501\5&343F8C61&0&1
- Name: Qualcomm Atheros Bluetooth 4.1
- Hardware IDs:
- USB\VID_13D3&PID_3501&REV_0001
- USB\VID_13D3&PID_3501
- Compatible IDs:
- USB\Class_E0&SubClass_01&Prot_01
- USB\Class_E0&SubClass_01
- USB\Class_E0
- 1 matching device(s) found.
- Confidence high, now you can run the 2 commands below sequentially to 'reinstall' the hardware driver:
- Remove hardware entry: devcon remove *VID_13D3*
- Rescan for hardware changes: devcon rescan
You can then add the 2 commands into a BAT file for faster execution.
References:
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